Terms of Use | WiseWay

Provider and agreement

WiseWay is currently provided under the WiseWay project name. By creating an account or using the service, you agree to these Terms and the Privacy Policy. The formal provider identity, business address and any applicable registration details will be published before commercial release.

Eligibility and minimum age

You may use WiseWay only if you can legally agree to these Terms and meet the minimum age required for an online service in your country. Before public account registration opens, WiseWay will publish and enforce a specific minimum age for its launch countries. If parental or guardian consent is legally required, it must be obtained.

Accounts and account security

Provide accurate information, protect your password and device, and notify WiseWay promptly if you believe your account is compromised. You must not share access, impersonate another person, create an account for someone without permission or attempt to access another user’s account.

WiseWay may require email confirmation or password reset steps. You are responsible for activity through your account except where applicable law provides otherwise.

Acceptable use

You must not:

harass, threaten, exploit, deceive, stalk or repeatedly contact another user without consent;
submit illegal, hateful, sexually exploitative, violent, fraudulent or rights-infringing content;
spam, scrape, automate abusive traffic, evade rate limits or misuse AI features;
probe private data, bypass access controls, reverse engineer protected services or interfere with operation;
misrepresent the ownership, location, authenticity or context of a photo or travel memory;
use WiseWay to facilitate unlawful conduct, scams or physical harm.

Your content and travel memories

You keep ownership of content you create. You grant the provider a non-exclusive, worldwide, royalty-free licence to host, process, reproduce and display that content only as needed to operate, secure and improve the features you use.

If you submit a contribution for public review, the licence includes displaying an approved, moderated copy with place attribution. You confirm that you own the content or have permission to share it and that it does not violate another person’s privacy, copyright or other rights.

Messaging, friends and groups

You are responsible for messages and activity/group content you send. Respect blocks and other users’ boundaries. Do not share another person’s private information or live location without permission. WiseWay is not an emergency or identity- verification service, and a profile badge does not prove a person’s real-world identity.

Reports and moderation

WiseWay provides reporting and blocking controls. Reports may be reviewed with relevant account, message, photo and context information. The provider may reject, restrict, hide or remove content and may warn, suspend or terminate accounts when reasonably necessary for safety, security, legal compliance or enforcement of these Terms. Moderation is not guaranteed to identify every violation immediately.

Subscriptions, trials and billing

The inspected release does not sell subscriptions, trials, digital goods or WiseWay Coins.

If paid subscriptions are introduced, the price, billing period, trial length, renewal terms and included benefits will be shown before purchase. Unless stated otherwise at purchase, a subscription may renew automatically until cancelled. Apple App Store or Google Play purchases will be billed and managed by the relevant store. Cancellation normally stops a future renewal and does not automatically refund an elapsed billing period; store rules and mandatory consumer rights continue to apply.

WiseWay Coins and rewards

Coins in the current release are earned in-app rewards. They are not money, are not a financial account, have no cash value, cannot be purchased, transferred or redeemed for cash, and may be adjusted when granted through error, fraud, duplicate activity or misuse. Do not manipulate photo, location, referral or reward systems.

AI-generated and third-party information

AI-generated content may be incomplete, inaccurate, biased or unsuitable. Opening hours, prices, routes, weather, availability and attraction details can change. Verify important information with the official provider before travelling, booking or paying.

WiseWay is a planning tool, not a travel agency and not a substitute for official visa, immigration, border-entry, legal, safety, medical or emergency advice. Consult government sources for entry requirements and travel warnings, qualified professionals for medical or legal decisions, and local emergency services when someone may be in immediate danger.

Intellectual property

The WiseWay name, logo, interface, original software and original content are protected by applicable intellectual-property laws. These Terms do not transfer ownership. Third-party information, maps, imagery and trademarks remain subject to their owners’ rights and terms.

Suspension, termination and deletion

You may stop using WiseWay, log out or request permanent account deletion through Profile → Settings → Delete Account. The provider may restrict or terminate access for serious or repeated violations, fraud, security risk or legal necessity. Provisions that by their nature should survive termination remain in effect.

Availability and disclaimers

WiseWay is provided on an “as available” basis to the extent permitted by law. The provider does not promise uninterrupted, error-free or always-current operation and may change, maintain, suspend or discontinue features. Nothing in these Terms excludes consumer guarantees or other rights that cannot lawfully be excluded.

Liability

To the maximum extent permitted by applicable law, the provider will not be liable for indirect, incidental or consequential loss arising from reliance on travel or AI information, third-party services, user conduct or events outside reasonable control. Nothing in these Terms limits liability or consumer rights that cannot lawfully be limited.

Governing law and disputes

The governing law and courts will be identified when the formal provider and launch countries are confirmed. Mandatory consumer protections and rights to use competent authorities or courts in your country remain unaffected where applicable.

Changes and contact

These Terms may be updated when features, providers or legal obligations change. The last-updated date will be revised and material changes will be communicated where required. Questions can be sent to support@wisewayapp.com.